At DistriFresh, we are fully committed to the digitalisation and sustainability of our logistics processes. A key step in this journey is the implementation of the digital consignment note: the e-CMR.
Following a successful pilot phase, the e-CMR has now become an integral part of our daily operations. More than 80% of our Dutch customers are already working fully digitally, and the implementation plan for Belgium is ready. Both our drivers and customers have responded enthusiastically, supported by personal guidance and clear communication throughout the rollout.
From paper to digital
The transition to e-CMR marks the end of stacks of paper consignment notes and time-consuming administrative processes. Where drivers previously received physical documents at loading, they now receive all consignment notes digitally on their mobile devices via our system. Using an app, they verify the shipment and packaging materials, after which digital signatures are captured for both loading and unloading.
Once signed, all parties instantly receive a digital copy of the consignment note, automatically initiating the administrative process.
The benefits in practice
The advantages of e-CMR are significant – both operationally and environmentally:
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Time savings: fewer administrative tasks for drivers and office staff
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Cost savings
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Real-time visibility: deliveries are confirmed immediately and shared digitally
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Fewer errors: no more lost or illegible paper documents
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More sustainable: reduced paper usage and less document transport
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Faster invoicing: signed documents are available instantly
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Digital archiving: documents are securely stored and always accessible
Next steps
In the coming period, we will focus on further expanding the system:
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Going fully live with all Dutch customers
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Onboarding Belgian customers
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Phasing out paper consignment notes entirely
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Launching a pilot with digital packaging receipts
With the introduction of e-CMR, DistriFresh is taking an important step towards more efficient processes, reduced paper consumption and a more sustainable logistics future.